The unprecedented pandemic has taught the world that sudden changes and shifts in market demands can come unannounced. The ever changing market dynamics has forced Businesses to gradually migrate all their financial processes on to a digital platform. This presupposes a robust system that can effectively manage cash visibility, funding needs and cash Flow forecast and Continue Reading
In 2015, CGAP (the Consultative Group to Assist the Poor, a global partnership of 34 leading organizations that seek to advance financial inclusion) identified various risks faced by mobile money user, which include inability to transact due to network/service downtime, insufficient agent liquidity, complex user interfaces, poor customer recourse, non-transparent fees, various frauds targeting Continue Reading
As COVID19 coursed through countries, governments responded with lockdowns and digital marketplaces thrived as interactions moved online. Globally, digital adoption has catapulted 5 years in merely 2 months (McKinsey). In India, retail, healthcare, digital payments (amongst others) are witnessing this change in consumption patterns. Conversely, this unforeseen shift led to a communication gap between buyers Continue Reading
