About us

Our Methodology

About Monedo

Monedo Financial Services Private Limited is a RBI registered Non-Banking Finance Company. Monedo is where the consumer finance and tech brains come together. Our unique proprietary scoring technology and digital lending process, allows our customers to receive offers and pay-outs in best Turn around Time. We believe lending needs to be more flexible, offer more choices, and increasing purchasing parity of the customer. That is why we created an alternative to the conventional lending model, giving customers and merchants multiple offers, anytime, all in one place. Our end to end solutions are a win-win for all; partners benefit from higher conversion rates, and customers receive quick finance. Our main focus is to ensure we offer our customer a truly superior and rich borrowing experience.


Delivering a lending experience par excellence in financial services by being transparent, customer centric, trustworthy, ensuring employee engagement and integrity standards that supports the socio-economic well-being of borrowers leading to sustainable growth.


Being a non banking financial company; our primary mission is


• Ensure lending becomes an experience and is made available to every citizen of India.


• Keep innovating to maintain a consistent quality of services and strengthen our scope in a panoramic perspective of finance.


• Continue to offer prudent operations and continuously improve services and products that increase the confidence of existing borrowers and strive to gain new customers.


• Be responsive to the unique needs of every customer through all channels of choice.


• Provide value to stakeholders


• Empower and engage our employees


Monedo should be known as “Most Ethical and Innovative Lending Institution of India” which truly believes in financial inclusion and creating an institution for Banking the Underbanked.

Dear Customer / Reader,

We all are reading about instant loan apps which are involved in illegal lending and unfair recovery cc practices. Since these apps are not registered with the regulator (RBI) for any sort of lending, we urge our readers not to fall prey to such unauthorized platforms. These apps are unlawful and take wrong steps when comes to collection using the data on the mobile phones of customers.

RBI has warned individuals and small businesses against falling prey to an increasing number of unauthorized digital lending platforms.

In the current scenario, we would like to state the Monedo Financial Services Private Limited, a registered NBFC under RBI has no customer app and all lending and collections are done in legal and ethical ways as prescribed by RBI.

We only lend to customers as per internal policies and thus request customers to be aware of the same and loan amount depends on our proprietary algorithms depending on customers ability to pay. Our internal policies and practices ensure ethical lending and recovery.

Monedo cautions against loans being offered by unauthorized digital platforms, mobile applications promising a quick and hassle-free process. Please do not trust any messages, links, online forms, calls and apps asking for any payments impersonating as Monedo Financial Services Private Limited, to avoid any such mishap beware of hoax/fraudulent activities. These platforms always have hidden charges, adopt unacceptable high-handed recovery methods and misuse agreements to access data on mobile phones of borrowers.

Consumers should never share copies of Know Your Customer (KYC) documents with unidentified persons, unverified/unauthorized apps and should report such incidents at contact@monedo.in and 022-6817 3300 for queries and questions. Transact only through genuine channels or through our company executives and authorised partners.

We abide by the regulations and guidelines by The Reserve Bank of India with no exceptions.

We will continue to strive to keep this service ethical and within regulatory parameters at all times.

We look forward to being your trusted partner in terms of need.

Regards, Team Monedo Financial Services